Gujrat IT Centre
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Order Management & Customer Service
Gujrat IT Centre > Lessons > Order Management & Customer Service

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Course Content
Course Objectives
Understand how eBay works as an online marketplace Create and manage a professional seller account Perform product research to find profitable items Create high-converting product listings Apply pricing and marketing strategies Handle customer service, orders, and returns Scale their eBay business for long-term success
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Introduction to eBay
Account Setup
Product Research
Product Sourcing
Listing Creation & Optimization
Marketing & Growth
Order Management & Customer Service
Scaling Your Business
eBay
  • Handling orders and shipping
  • Managing returns and refunds
  • Building positive feedback and reputation
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